Connecting withQuality Policy

Quality Policy

Inverness Medical UK is one of the UK's leading suppliers of In-Vitro Diagnostic products and services.

The Quality Assurance Management System is designed to ensure that our services and products meet or exceed our customer's expectations and requirements

The Quality Policy provides a framework for establishing the organisation's quality objectives and procedures in order to ensure customer satisfaction and regulatory compliance.

We are committed to:

• Ensuring customer satisfaction with the service we provide throughout the organisation.
• Ensuring the quality policy and objectives are understood, implemented and maintained at all levels within the organisation
• Providing resources, training and support to everyone in the organisation so that they achieve the quality objectives and meet or exceed the requirements of the customers.
• Ensuring continual improvement to the organisational systems by:
  • listening to all our stakeholders
  • monitoring performance issues
  • reviewing and considering the customer requirements through the Customer Excellence Team
  • reviewing the system through Quality Management Reviews.

View our ISO9001:2000 Certificate here